Hello, my name is

jose
mattar

analyst / Strategist / Coordinator

Years of experience

10+

“Crafting the Future: Where Vision Meets Execution”

Microsoft

99%

ServiceNow

95%

Canva

95%

CreditLens

99%

Analytics

95%

My latest posts

Check out my latest posts for insights on emerging trends and essential skills. For a deeper dive into my work, visit the Research tab to explore case studies and detailed analyses that showcase my approach to solving complex challenges.

EducatioN & Experience

2015

Centennial college – Toronto

Postgraduate: Global Business Management.

2011

Hult International business school – London

Bachelor of International Business.

2010

Universidad Metropolitana – caracas

Bachelor of Business Administration.

2021-present

analyst credit risk – scotiabank

I developed the Credit Risk Help Desk, ensuring compliance and efficiency across jurisdictions. By fostering collaboration and creating clear guidance, I enhanced transparency and supported strategic decisions.

2015-2021

analyst risk origins – scotiabank

I supported the RiskOrigins Help Desk and policy initiatives, earning recognition for exceptional communication. I also managed resources and translated documents to enhance credit risk processes and alignment.

2015

customer experience – greenwich associates

I ensured accurate data collection through diverse methods while fostering cooperation and trust. My efforts enhanced survey participation and supported data-driven decisions.

My services

01.

analysis

I demonstrate excellence as an analyst through precise data collection, insightful analysis, and actionable recommendations that drive informed decision-making and organizational success.

02.

customer service

I showcase excellence in customer service by delivering prompt, effective solutions, fostering trust, and building lasting relationships that enhance satisfaction and loyalty.

03.

strategy

I prove my excellence as a strategist by developing innovative, data-driven plans that align with organizational goals, solve complex challenges, and deliver measurable results.

Looking for talent?

Let’s talk about
How I Can Help You Thrive